Contact

There is one address for everything: main@bukdesk.com.

Write to it for:

• Help with BukDesk.
• An order, an invoice or a refund.
• Your personal information.
• A security problem you found. See the disclosure policy.
• BukDesk was used against you.
• Accessibility of this site.
• Press.

We answer within 2 business days.

Before you write

• Something is not working: the help center may already have it.
• The pointer is stuck: press Scroll Lock. It brings the mouse and keyboard back to the computer you press it on. See the emergency keys.
• A refund: write from the email you bought with, with the order or invoice number.

What helps us help you

• The version of BukDesk. It is in Settings, under Updates.
• The words BukDesk showed, exactly.
• What you were doing, and about what time.

What we will never ask

We will never ask you for a password, a pairing code, an invitation or an authentication code, and we will never call you and ask to connect to your computer. If someone does, in our name, it is not us.

By post

Bukchair Ltd, 95 Etrog St., Giv'at Ze'ev, Israel.